Privacy and Terms of Service Policy (As of June 20, 2025)
Privacy Policy
1. General Provisions
This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for collecting, using, storing, and protecting personal data provided by users of THE INET™ website (hereinafter — “we”, “our site”, “the Company”).
We comply with the requirements of the Law of Ukraine 'On Personal Data Protection' and the principles of GDPR.
2. What data we collect
While using the site, we may collect the following types of information:
- First and last name (if provided in the form)
- Messages you send us
- IP address, device type, browser, language, country
- Cookie data (site behavior, pages, time spent)
3. How we use your data
Collected information is used exclusively for the following purposes:
- Processing inquiries through the site
- Responding to requests
- Improving site functionality
- Analytics (via services like Google Analytics)
- Providing support and consultations
- Security and fraud prevention
4. Data storage and protection
We use technical and organizational measures to protect your data:
- SSL connection encryption
- Server and database protection
- Access to data is granted only to authorized persons
Data is stored as long as necessary for processing inquiries or analytics, but no more than 36 months.
5. Transfer of data to third parties
We do not sell, transfer, or publish your personal data, except in the following cases:
- Compliance with legal requirements
- Providing services via third-party services (e.g., email platforms)
- With your explicit consent
All our partners are required to adhere to confidentiality according to relevant agreements.
6. Your rights as a data subject
You have the right to:
- Know what data we store
- Correct or update it
- Request deletion of your data
- Withdraw consent to processing
- File a complaint with the supervisory authority in case of violation
To exercise your rights — write to contact@theinet.ch
7. Cookies
Our site uses cookies for:
- Storing your preferences
- Analytics (Google Analytics)
- Improving site performance
You can limit or delete cookies via your browser settings.
8. External links
The site may contain links to other resources. We are not responsible for their content or privacy policies. Before using third-party sites, we recommend reviewing their terms.
9. Changes to the Policy
We may periodically update this Policy. The current version is always available on this page.
Terms of Service
1. General Provisions
This Policy governs the terms of digital services provided by THE INET™ (hereinafter referred to as “we”, “the Company”) to individuals and legal entities (hereinafter — “Client”, “you”).
By using our services, you fully agree to this Policy.
2. Nature of Services
We provide a range of services including:
- Development of Windows applications
- Business process automation (bots, scripts)
- Document processing (Excel, Word, reports)
- Transcription of video and audio
- Copywriting, text editing
- IT consulting
- Custom digital solutions
Services are tailored to client requests, unique, and created from scratch.
3. Service Ordering Process
3.1. Request
The client submits a request via the website, messengers, or email.
3.2. Coordination
Project content, scope, deadlines, and budget are discussed. Agreements are documented in writing.
3.3. Payment
Before work begins, payment is made in full or partially (at least 30%), depending on the agreement. Work starts only after payment is received.
3.4. Execution
We develop the product according to the agreed terms. Timelines range from 2 to 10 business days but may vary upon agreement.
3.5. Delivery
After completion, the client receives the files/results. 7 days of technical support (bug fixing) are provided thereafter.
4. Pricing and Refunds
The cost is determined before work begins.
All prices are final once approved.
Refunds are not provided after the work has started, as each service is custom-made.
Additional edits or changes not discussed at the start are charged separately.
5. Rights and Obligations of the Parties
The Company agrees to:
- Deliver the service within the agreed time
- Maintain data confidentiality
- Notify the client of any potential delays
The Client agrees to:
- Provide complete and accurate project information
- Be available during project execution
- Make timely payment
- Not share materials with third parties before full payment
6. Intellectual Property
Rights to the created products are transferred to the client upon full payment.
The Company may use parts of the results in its portfolio unless the client objects in writing before work starts.
7. Liability
We are not liable for:
- Damages caused by third-party services (e.g., hosting or platforms)
- Errors occurring after the result is delivered to the client
- Delays caused by insufficient information from the client
- Misuse of the delivered work
8. Force Majeure
The Company is not liable for delays or failure to fulfill obligations in cases of force majeure: war, cyberattacks, connectivity issues, accidents, natural disasters, etc.
9. Amendments
The Company reserves the right to update this Policy without prior notice. The current version is always available on the website.
Disclaimer
This section contains legal disclaimers, limitations of liability, and additional terms of use for the THE INET™ website and services.
Please read the following information carefully:
1. Informational Nature of Content
All information presented on this website (including service descriptions, work examples, text, prices, etc.) is provided for informational purposes only. It does not constitute legal, technical, or professional advice.
2. No Guarantees
We strive for accuracy, but do not guarantee that the information is always complete, up-to-date, or error-free.
THE INET™ is not liable for:
- Potential inaccuracies or omissions in content;
- Temporary unavailability of the site or platform errors;
- Any loss, damage, or harm resulting from the use of information or services on the site.
3. External Links
Our website may contain hyperlinks to external resources. We do not control their content and are not responsible for any changes, risks, or actions of third parties related to following such links.
4. Services and Results
All services we provide are tailored to the individual client. We do not guarantee a specific result if it depends on third-party factors (e.g., hosting, external software, platforms, user actions).
After project delivery, responsibility for further use of the results lies with the client.
5. Changes to This Section
We reserve the right to change this Disclaimer at any time. The most current version is always available on the site.
By using the THE INET™ website, you automatically agree to all terms outlined in this section.